Reel Repair Services
Reels we currently service & repair

As the manufacturer of the highest quality fishing tackle products on the market today, Shimano American Corporation is dedicated to the performance and durability of our products. To this end, we constantly strive to provide the best in customer service and product support this industry has to offer.

Warranty Claims
• Ship the nonconforming reel in a disposable container, prepaid and insured, along with a completed copy of our Repair Request Form (Below)

• A sturdy cardboard box with packing material is recommended. Shimano American is not responsible for lost or damaged items

Send Directly to:

US Office

Shimano American Corp.
Reel Repair Service
One Holland
Irvine, CA. 92618

Canada Office
Shimano Canada Ltd.
Reel Repair Service
427 Pido Rd.
Peterborough, ON. K9J 6X7

• Shimano America will inspect the reel to determine cause of nonconformance

• For Non-conformance determined to have occurred during manufacturing Shimano will, at the company’s discretion, either repair or replace the product at no charge.

• Damages determined to have occurred due to neglect, accident, or normal wear and tear will, at the company's discretion, be repaired for a specific fee.
Reel Repair Request Form
Reel Repair Request Form - US
reel repair request form.pdf
Reel Repair Request Form - Canada
reel repair request form_canada.pdf
Reel Repair Request Form - French
reel repair request form_french.pdf

Repair & Service Pricing
Power Price Point Reels (ZPWPP) $20

Spinning Reels (ZSPIN) $25

Baitcasting Reels (ZBAIT) $25

Platinum Reels (ZPLAT) $30

Conventional Reels (ZCONV) $30

Two Speed Lever Drag Reels (Size 12-30WLRS) (ZTLD2) $35

Two Speed Big Game reels (Size 50 and up) (ZBIGG) $45